Results 1 to 7 of 7

Thread: A Shout Out for a Dealer

  1. #1
    Join Date
    Jun 2013
    Location
    Mill Bay BC
    Posts
    2,858
    Thanks
    4,792
    Thanked 4,025 Times in 1,478 Posts
    Mentioned
    78 Post(s)
    Tagged
    1 Thread(s)

    Default A Shout Out for a Dealer

    Hello All

    About 3 or so months ago i bought all 6 cars of a special run from Prairie Shadows Model Railway Co in Manitoba Canada

    Jeff Arnold is the owner of the show there . I just got around to recently putting them on the layout . When i went to put them away in their boxes , i noticed that i had a duplicate in road numbers . Through no fault of his own im sure , the box said one thing , but the car inside didn't match . Im quite sure this would have happened by Intermountain in the packaging process . So i contacted Jeff about it , just inquiring about what we could do about it . He just sent me a reply about saying that he is sending me out the right one . I didn't ask for a free one , and was willing to send the wrong one back . Nope , here is a replacement for you .

    I have dealt with Jeff numerous times , as he has special runs of a lot of road names especially Canadian roads , but not limited to . He is a first class dealer , with good prices on quality products . He has good supplies , and he also has prices in both US and Canadian . He also has a ebay store .

    If you email him a question , he may take a day or so to reply . Im pretty sure he is a 1 man show , and does travel for train shows ect , so hes not always,in the "office" so to speak

    So delete this if it breaks some rules , But i figured a good guy who runs a good online shop , deserves a shout out for doing something to make sure i get what i ordered , even if its not his fault .

    Steve

  2. The Following 9 Users Say Thank You to aflica For This Useful Post:


  3. #2
    Join Date
    Feb 2013
    Location
    Sequim, WA
    Posts
    2,651
    Blog Entries
    1
    Thanks
    8,926
    Thanked 3,664 Times in 1,525 Posts
    Mentioned
    80 Post(s)
    Tagged
    0 Thread(s)

    Default

    Quote Originally Posted by aflica View Post
    If you email him a question , he may take a day or so to reply
    But he does reply, and that's such an important component in this era, Steve -- timely communication with a customer is just a courtesy. Good for him! He does deserve a shout-out.

    In contrast, even though my items from Miniatures by Eric arrived last week, there is still no reply to my email from two weeks ago just to acknowledge he received it. Talk about a chilling effect.

  4. The Following 2 Users Say Thank You to Paul Schmidt For This Useful Post:


  5. #3
    Join Date
    May 2012
    Location
    Nebraska
    Posts
    4,590
    Thanks
    6,200
    Thanked 7,700 Times in 2,533 Posts
    Mentioned
    154 Post(s)
    Tagged
    2 Thread(s)

    Default

    He's got some nice cars available and reasonably priced. Hmmmmm?
    Thanks for the "shout out" Steve.

    And yes, a dealer like this needs to be made aware of.
    The Little Rock Line blog


    ďNever argue with an idiot. They will only bring you down to their level and beat you with experience." George Carlin

  6. The Following 2 Users Say Thank You to Allen H. For This Useful Post:


  7. #4
    Join Date
    Jan 2015
    Location
    New Jersey
    Posts
    174
    Thanks
    430
    Thanked 382 Times in 85 Posts
    Mentioned
    3 Post(s)
    Tagged
    0 Thread(s)

    Default

    I’ve gotten a few of the bulkhead flat cars from them and they are great.

  8. The Following 2 Users Say Thank You to Tdjr For This Useful Post:


  9. #5
    Join Date
    Feb 2009
    Location
    Montreal
    Posts
    109
    Thanks
    189
    Thanked 155 Times in 36 Posts
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)

    Default

    I agree with Steve, Jeff knows his stuff, he is one of the easiest dealer to deal with. I am not surprised of what he done for you Steve.

    For the people that do not know him, please go visit his Web Page and do not hesitate to contact him if you have any question regarding products he his selling.
    Last edited by John Molson; 4th Jul 2019 at 08:30 AM.
    Steve Richard
    MaiNe MoNtreal Modules

  10. The Following 3 Users Say Thank You to John Molson For This Useful Post:


  11. #6
    Join Date
    May 2009
    Location
    Las Vegas, NV
    Posts
    2,896
    Thanks
    1,210
    Thanked 3,964 Times in 1,302 Posts
    Mentioned
    52 Post(s)
    Tagged
    1 Thread(s)

    Default

    I’ve bought from Jeff a few times. Fantastic vendor, and he stocks some things you will find nowhere else.
    Karl

    CEO of the Skally Line, an Eastern MN Shortline

  12. The Following 4 Users Say Thank You to jpwisc For This Useful Post:


  13. #7
    Join Date
    Jun 2013
    Location
    Mill Bay BC
    Posts
    2,858
    Thanks
    4,792
    Thanked 4,025 Times in 1,478 Posts
    Mentioned
    78 Post(s)
    Tagged
    1 Thread(s)

    Default

    Follow up

    Received my replacement car today from Jeff . Now the series is complete . Really good guy to deal with

    Steve

  14. The Following 4 Users Say Thank You to aflica For This Useful Post:


Similar Threads

  1. A Shout-Out to the C&OHS
    By TwinDad in forum General Research
    Replies: 2
    Last Post: 18th Jun 2014, 10:57 PM
  2. Oil Dealer's Warehouse
    By Michael Whiteman in forum Scratchbuilding & Kit Bashing
    Replies: 4
    Last Post: 16th Oct 2011, 06:30 PM
  3. Giving a Shout Out to Everyone
    By SomeNorthJerseyGuy in forum General Rail Discussion
    Replies: 24
    Last Post: 6th May 2011, 06:23 PM
  4. N J International Fuel Oil Dealer
    By Michael Whiteman in forum Scratchbuilding & Kit Bashing
    Replies: 0
    Last Post: 18th Jul 2010, 03:39 AM
  5. B'mann warning in Shout?
    By Bryan in forum General Rail Discussion
    Replies: 6
    Last Post: 17th Apr 2007, 10:42 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •